Customer satisfaction and product dependability are key considerations when it comes to vision systems. Our goal is to provide you with the quality service and support you expect from a camera technology leader like Sony.
Service Centers for Industrial Camera Products Only:
XC/DFW/XCD Cameras:
Vidtek Associates
850 Steward Drive
Sunnyvale, CA 94086
Telephone: 408-739-0689
Media Associates
616 National Avenue
Mountain View, CA 94043
Telephone: 650-968-2444
EVI & FCB Cameras:
Vidtek Associates NV, Inc.
Service Center
1235 Coney Island Drive
Sparks, NV 89431
Telephone: 775-356-8787
Fax: 775-356-8799
Media Associates
616 National Avenue
Mountain View, CA 94043
Telephone: 650-968-2444
DXC & BRC Cameras:
Sony Service Center
Sony Electronics
123 W. Tryon Ave. 2796
Teaneck, NJ 07666
Telephone: 201-833-5300
Sony Service Center
Sony Electronics
Los Angeles, CA 90065
Telephone: 866-766-9272
Warranty Information
The parts and labor warranty period for Sony Business Solutions & Systems Company products varies by model and product category. The Limited Warranty Card provides detailed warranty period information along with the warranty service terms, conditions and procedures. Warranty service may be coordinated through the products reseller or by contact the nearest Sony Regional Service Center.
Customer satisfaction and product dependability are key considerations when it comes to vision systems. Our goal is to provide you with the quality service and support you expect from a camera technology leader like Sony.