Medical Equipment

Accessories

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Sony offers a variety of accessories for use with medical equipment.

Cameras

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Sony cameras are sold to surgical OEMs around the globe for incorporation into end-user medical systems.

Media

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Sony's printer and media are intended to work together for the quality and longevity of the printed image.

Monitors & Displays

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Sony’s full line of medical grade monitors deliver outstanding image quality.

Printers & Imagers

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Our imaging solutions span the full circle of radiology applications, with customized cost-effective products

Video Recorders

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Sony’s medical video recorders allow easy integration into operating rooms and other medical environments.

 

Sony Certified Professional Repair Facility
What is Sony’s CPRF Program?
The Sony CPRF program provides our end users with an experienced team of independent service professionals who can provide on-call and on-site service for the Sony FilmStation™ dry film imager. Although the FilmStation imager has a proven track record and low failure rate, Sony is committed to providing the very best product support when it is needed. We know it’s important that your film imager remains in service for the productivity of your radiology imaging department, whether an outpatient imaging center, small hospital, or mobile coach operation.

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Find a Sony FilmStation Certified Professional Repair Facility


Click here to find a FilmStation reseller
Who are Sony’s CPRF’s?
Experienced, knowledgeable, and local; our network of CPRF’s are also Sony authorized FilmStation resellers. So, the same companies that sell and install your FilmStation dry film imager can also provide all of your servicing needs. Using their vast experience in the medical imaging environment, a CPRF can handle any problems that might arise.

What are the benefits?
As part of the program (which runs the length of your one year standard product warranty) CPRF professionals will help troubleshoot problems you encounter right over the phone. They can also use the FilmStation imager’s Remote Diagnostics Monitor to assess the status of your unit from a remote location. If a simple problem occurs, the CPRF can help over the phone. If the problem requires hands on attention, the CPRF will come to your facility to handle any necessary repairs.

Why On-Site Service?
Sony wants to prevent you or your staff from taking additional time to pack and ship your printer in the event of a service problem. The FilmStation’s design allows the CPRF to simply repair or swap out the internal modular components, minimizing your down time. Our network of CPRF’s is nationwide, and in most cases can provide a fast response time.

Parts and Preventative Maintenance
CPRF professionals have instant access to Sony parts and can also offer you service plans at competitive pricing once your warranty has expired including preventive maintenance programs so your FilmStation imager is always optimized for the best performance.

FilmStation Warranty Claim Form
www.sony.com/professionalservices/warrantyclaim

Sony Professional Services & Programs

Lower costs, increase control and maximize uptime with Sony, a leader in Professional Services.

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Training

Since 1970, Sony Training Institute, the industry education leader, has trained thousands of video professional like you on the latest service technologies and production techniques. In addition to offering production and post production courses taught with entirely digital or a mixture of digital and analog equipment, Sony Training Institute provides workshops designed specifically to put you on the right track in your transition to digital.

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Locations:

1730 N. First Street
Mail Stop 1SE
San Jose, CA 95112

123 West Tryon Ave
Teaneck, NJ 07666

Need to Contact Us?

Cameras - Production products are serviced in both our Eastern and Western Services Facilities.

Eastern Service Facility

Sony Electronics Customer Service

123 W. Tryon Ave.

Teaneck, NJ 07666

Phone: 201.833.5300

Fax: 201.833.5312

Western Service Facility

Sony Electronics Customer Service

2706 Media Center Dr., Suite 130

Los Angeles, CA 90065

Phone: 866.766.9272