Recordable Media
Downloads
SxS Memory Card / Hardware Compatibility Chart
Firmware required for SxS memory card compatibility.
SxS Device Driver for Windows
Click here to find the latest upgrades for your model.
SxS Device Driver for Mac
Click here to find latest upgrades for your model with Thunderbolt compatibility.
Mobile Storage Unit Firmware Update Notice
Click here to learn more.
Media Sales Offices
Eastern Sales Office
1 Sony Drive
Park Ridge, NJ 07656
(847) 372-6433
Western Sales Office
16530 Via Esprillo
San Diego, CA 92127
(714) 585-5217
Media Recovery and Technical Support
Sony Media Services
Building B, Suite 100
11302 East Point Drive
Laredo, TX 78045
Phone: 877-440-3453
Professional Disc Dual Layer Model Update
Sony Professional Services & Programs
Lower costs, increase control and maximize uptime with Sony, a leader in Professional Services.
Media Warranty Information
Have a problem with your camera or tape deck?
Cameras - Production products are serviced in both our Eastern and Western Services Facilities.
Eastern Service Facility
Sony Electronics Customer Service
123 W. Tryon Ave.
Teaneck, NJ 07666
Phone: 201.833.5300
Fax: 201.833.5312
Western Service Facility
Sony Electronics Customer Service
2706 Media Center Dr., Suite 130
Los Angeles, CA 90065
Phone: 866.766.9272