HXR-NX30U Compact Camcorder Overview

The Smart Camcorder

Sony's HXR-NX3/1 is a compact camcorder with three Full HD Exmor® CMOS sensors boasting features like Wi-Fi capability, a high performance G Lens, 20x Optical Zoom PLUS Clear Image Zoom to 40x, HD-SDI and GPS. It combines Sony's leading lens and sensor technology with a large-scale integration (LSI) chip. The result is advanced noise reduction and distortion correction technologies to handle image processing, allowing clear, low-noise recordings even in low-light with enhanced texture and detail.

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NXCAM and MC Series Professional Camcorders

HXR-NX5U NXCAM Camcorder Firmware Version 4.0 Software Update

Sony is offering a firmware upgrade for the HXR-NX5U NXCAM camcorder. The applicable products are with the firmware version "Ver.3" or earlier. Firmware version 4.0 for the HXR-NX5U adds a new recording format: 720/60p (50p) HQ mode (approx. 9Mbps).

Added Feature:
"720/60p HQ" for NTSC version or "720/50p HQ" for PAL version selectable at the REC FORMAT MENU is good for shooting moving objects, yet thanks to its modest bit-rate is easy to upload and share while maintaining HD quality.

Additional REC FORMAT 720/60p HQ

Click here for HXR-NX5U Firmware upgrade for Windows (PC only) and select the 'North America' link:

File name: NX5V4_Upgrade1209a.exe
File size: 39.5 MB (41,475,168 bytes)

Users requiring technical assistance with this upgrade should contact the Sony Product Operational Support Center (POSC) at
800-883-6817 (M-F 8:00 am – 8:00 pm ET, excluding Holidays).

Users wishing to have the Version 4.0 firmware upgrade performed by Sony should contact their regional Sony Professional Service facility for more information:

Eastern Service Facility Teaneck
Sony Service Center
Sony Electronics, Inc
123 W. Tryon Avenue
Teaneck, New Jersey 07666
Voice: 201-833-5300
FAX: 323-352-5039
E-mail: TeaneckService@am.sony.com
Western Service Facility Los Angeles
Sony Service Center
Sony Electronics, Inc.
2706 Media Center Dr., Ste. 130
Los Angeles, California 90065
Voice: 323-352-5000
FAX: 323-352-5039
E-mail: LAService@am.sony.com

Sony thanks you for your continued trust in our commitment to excellence and as your manufacturer of choice when investing in high quality professional video tools.

Juan Martinez
Senior Product Manager

Sony Professional Services & Programs

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Since 1970, Sony Training Institute, the industry education leader, has trained thousands of video professionals like you on the latest service technologies and production techniques. In addition to offering production and post production courses taught with entirely digital or a mixture of digital and analog equipment, Sony Training Institute provides workshops designed specifically to put you on the right track in your transition to digital.

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1730 N. First Street
Mail Stop 1SE
San Jose, CA 95112

123 West Tryon Ave
Teaneck, NJ 07666

Need to Contact Us?

Cameras - Production products are serviced in both our Eastern and Western Services Facilities.

Eastern Service Facility

Sony Electronics Customer Service

123 W. Tryon Ave.

Teaneck, NJ 07666

Phone: 201.833.5300

Fax: 201.833.5312

Western Service Facility

Sony Electronics Customer Service

2706 Media Center Dr., Suite 130

Los Angeles, CA 90065

Phone: 866.766.9272