HXR-NX30U Compact Camcorder Overview

The Smart Camcorder

Sony's HXR-NX3/1 is a compact camcorder with three Full HD Exmor® CMOS sensors boasting features like Wi-Fi capability, a high performance G Lens, 20x Optical Zoom PLUS Clear Image Zoom to 40x, HD-SDI and GPS. It combines Sony's leading lens and sensor technology with a large-scale integration (LSI) chip. The result is advanced noise reduction and distortion correction technologies to handle image processing, allowing clear, low-noise recordings even in low-light with enhanced texture and detail.

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NXCAM and MC Series Professional Camcorders

HXR-NX3 Firmware Upgrade (to 1.03)

A minor software issue has been discovered affecting the HXR-NX3. Although this issue has been identified in only a very small number of units, Sony takes all technical issues seriously and, as a precaution, is offering a software update for all existing camcorders.

The new firmware corrects the following two issues.

1. The possibility to record noise in DV recording mode under the condition of "SIMULTANEOUS REC", and also when "REC BUTTON" or "HANDLE REC BUTTON" is assigned to record to memory card A or B separately.

2. Display information is embedded onto HDMI output even though "DISPLAY OUTPUT" is set to "LCD PANEL" when "SPOT METER/FOCUS" or "SPOT METER" is set.

Users requiring technical assistance with this upgrade should contact the Sony Product Operational Support Center (POSC) at 800-883-6817 (M-F 8:00 am - 8:00 pm ET, excluding Holidays), or contact their regional Sony Professional Service facility.



Download operating guide Download operating guide
Download firmware upgrade application software

Download firmware upgrade application software

Sony Service Center
Sony Electronics Inc.
123 W.Tryon Ave.
Teaneck, NJ 07666
Phone: 201-833-5300
E-mail: TeaneckService@am.sony.com

Sony Service Center
Sony Electronics Inc.
2706 Media Center Dr., Ste.13
Los Angeles, CA 90065
E-mail: LAService@am.sony.com

For more information or other product related question please contact: Product Operational Helpline (800) 883-6817 Option 2-5-2


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Mail Stop 1SE
San Jose, CA 95112

123 West Tryon Ave
Teaneck, NJ 07666

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Cameras - Production products are serviced in both our Eastern and Western Services Facilities.

Eastern Service Facility

Sony Electronics Customer Service

123 W. Tryon Ave.

Teaneck, NJ 07666

Phone: 201.833.5300

Fax: 201.833.5312

Western Service Facility

Sony Electronics Customer Service

2706 Media Center Dr., Suite 130

Los Angeles, CA 90065

Phone: 866.766.9272