New Sony Extended Warranty and On-Time Service Programs for LCD Projectors
New Programs Help Prevent Unanticipated Repair Costs and Downtime
Ministries looking to safeguard their investment in new technology
can take advantage of two new Sony service programs designed to help
users of Sony's VPL series LCD projectors prevent unanticipated repair
costs and reduce downtime.
Recently introduced by Sony's Professional Services group, the new
programs include Extended Warranty (EW) and On-Time Support (OTS) plans.
"These new programs can allow customers to continue to receive the
best possible service and support on their Sony projectors," said Bill
Cubellis, Sr. Manager, Sales, Marketing and Administration for Sony's
Professional Services Group. "They're also available with different
levels of options and terms, to offer additional value and peace of
mind after the sale."
There are two versions of the new Extended Warranty program, which
can extend the standard Sony product limited warranty from three years
parts and labor to a total of either four or five years parts and labor
from the date of product purchase.
The new programs also include all parts and labor on repairs of
problems caused by defects in material or workmanship. Return shipping
costs for the customers' covered Sony VPL product are included, as is
toll-free telephone support and technical assistance from the date of
purchase.
There are also different levels of the new On-Time Support program,
extending the one-year currently included in Sony's standard product
limited warranties to either a total of three, four or five years from
date of product purchase.
Customers can also receive a comparable loaner projector to use
while their model is being repaired, which will be shipped to them for
delivery by the next business day.
All shipping costs for the covered Sony products and loaner units
are included, as is toll-free telephone support and technical
assistance from date of purchase.
Pricing for the different versions of each program are organized
into three tiers, based on the list price of the VPL projector model to
be covered. The programs are sold at the time of purchase or up to 30
days after the main product sale.
Since 1970, Sony Training Institute, the industry education leader, has trained thousands of video professional like you on the latest service technologies and production techniques. In addition to offering production and post production courses taught with entirely digital or a mixture of digital and analog equipment, Sony Training Institute provides workshops designed specifically to put you on the right track in your transition to digital.
