Recordable Media
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Inspiring confidence. Earning loyalty.
Sony takes recording seriously. After all, we manufacture more than the recording media: we build the entire recording system. Media has always been an indispensible component of Sony's industry-changing formats. And recording media plays a fundamental role in the reliability of our recording systems. In addition, Sony Professional Media is backed by a team of sales, marketing and technical professionals, all supporting you from acquisition to archive.

Sony's Media Rewards Program is amazing.
Use your Sony Professional Media and Sony Storage Media purchases to earn dollars towards valuable rewards, including Sony consumer and professional electronics, gift cards, reimbursement on Sony professional parts and services and even reimbursement on rentals of Sony recorders. Participation is easy.
Home > Recordable Media > Resources > Things to Know > The Sony Media Story
The Sony Media Story
Inspiring confidence. Earning loyalty.
Sony takes recording seriously. After all, we manufacture more than the recording media: we build the entire recording system. Media has always been an indispensible component of Sony's industry-changing formats. And recording media plays a fundamental role in the reliability of our recording systems. In addition, Sony Professional Media is backed by a team of sales, marketing and technical professionals, all supporting you from acquisition to archive.
Sony Pro Media does more than capture and play outstanding images, it represents the ultimate performance partner for Sony professional recorders. Sony media is designed for maximum reliability. Meeting this objective requires high output, low noise, and the physical strength to withstand the rigors of the most adverse shooting environments. Our customers take advantage of this every day they use Sony Pro Media.
For over a half of century Sony has invested in the success of our customers with the relentless introduction of new media technology to support their ever-changing needs.
In addition to exceptional products, Sony Pro Media supports you with extraordinary programs:
Sony Media Rewards is the new name for Rewarding Recording, the program that earns end users 2.5% in program dollars on their Pro Media purchases, redeemable for a variety of rewards.
Sony Recovery and Technical Support routinely perform the seemingly impossible, from recovering flood-damaged tapes to retrieving files thought to have been lost.
Home > Recordable Media > Support Center
Media Sales Offices
Eastern Sales Office
1 Sony Drive
Park Ridge, NJ 07656
(847) 372-6433
Western Sales Office
16530 Via Esprillo
San Diego, CA 92127
(714) 585-5217
Media Recovery and Technical Support
Sony Media Services
Building B, Suite 100
11302 East Point Drive
Laredo, TX 78045
Phone: 877-440-3453
Professional Disc Dual Layer Model Update
Sony Professional Services & Programs
Lower costs, increase control and maximize uptime with Sony, a leader in Professional Services.
Media Warranty Information
Have a problem with your camera or tape deck?
Cameras - Production products are serviced in both our Eastern and Western Services Facilities.
Eastern Service Facility
Sony Electronics Customer Service
123 W. Tryon Ave.
Teaneck, NJ 07666
Phone: 201.833.5300
Fax: 201.833.5312
Western Service Facility
Sony Electronics Customer Service
2706 Media Center Dr., Suite 130
Los Angeles, CA 90065
Phone: 866.766.9272


