Recordable Media

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Inspiring confidence. Earning loyalty.

Sony takes recording seriously. After all, we manufacture more than the recording media: we build the entire recording system. Media has always been an indispensible component of Sony's industry-changing formats. And recording media plays a fundamental role in the reliability of our recording systems. In addition, Sony Professional Media is backed by a team of sales, marketing and technical professionals, all supporting you from acquisition to archive.

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Pro Media Videos

See our educational videos here…

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Dealer Network

Storage Media Technical Questions

Storing, accessing, backing up and archiving your data is a never-ending process. Along the way, questions may come up regarding the processing of your data or the performance of your Sony data media. You deserve answers.

Feel free to contact us through our Technical Service Hotline. We'll provide a technical representative trained to assist you by answering any data media questions, helping to solve your problems, and advising you on next steps.

Sony also provides enhanced direct services for our valued customers, including customer visits to troubleshoot problems, and valuable information on storage and handling of your Sony media products.

So give us a call: 1-866-347-7669 or email us at: sms@am.sony.com.

Media Sales Office

1 Sony Drive
Park Ridge, NJ 07656
(714) 585-5217

Media Recovery and Technical Support

Sony Media Services
Building B, Suite 100
11302 East Point Drive
Laredo, TX 78045
Phone: 877-440-3453

Media Services - Content Migration and Recovery


Sony Professional Services & Programs

Lower costs, increase control and maximize uptime with Sony, a leader in Professional Services.

Media Warranty Information

Have a problem with your camera or tape deck?

Cameras - Production products are serviced in both our Eastern and Western Services Facilities.

Eastern Service Facility

Sony Electronics Customer Service

123 W. Tryon Ave.

Teaneck, NJ 07666

Phone: 201.833.5300

Fax: 201.833.5312

Western Service Facility

Sony Electronics Customer Service

2706 Media Center Dr., Suite 130

Los Angeles, CA 90065

Phone: 866.766.9272