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Sony takes recording seriously. After all, we manufacture more than the recording media: we build the entire recording system. Media has always been an indispensible component of Sony's industry-changing formats. And recording media plays a fundamental role in the reliability of our recording systems. In addition, Sony Professional Media is backed by a team of sales, marketing and technical professionals, all supporting you from acquisition to archive.
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Our limited warranty covers defects in material or workmanship for its normal, useful life. If Sony determines that one of our data media products is defective, we will replace that product at no charge or refund the purchase price to you. See terms and conditions below:
Sony Media and Application Solutions Data Media Products Warranty Information
Lifetime Limited Warranty(for products purchased in and used in the U.S. only)
Sony Electronics Inc. ("Sony") warrants your data media product ("Product") against defects in material or workmanship for its normal, useful life, from the date of purchase. If Sony determines the product to be defective in materials or workmanship, Sony will replace the product at no charge or, at Sony's option, refund the purchase price shown on your receipt. To obtain warranty service in the U.S. and Puerto Rico, call 1-877-440-3453.
REPLACEMENT OR REFUND OF THIS PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY OF THE ORIGINAL END USER PURCHASER. SONY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES, INCLUDING CONSEQUENTIAL, INDIRECT AND INCIDENTAL DAMAGES, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRNTY AGAINST INFRINGEMENT THAT MAY BE PROVIDED UNDER THE UNIFORM COMMERICAL CODE OR SIMIALR STATE STATUTE.Some states/jurisdictions do not allow limitations on how long an implied warranty or condition lasts or exclusions or limitations of consequential or incidental damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the U.S. and Puerto Rico.
This Lifetime Limited Warranty applies only to the original end-user purchaser and therefore is not transferable.
Please keep the original copy of your purchase receipt for any future warranty claim.
*This limited warranty applies only to the following Sony branded products: AIT/ AIT Turbo/ DDS/ DAT72/ DAT160/ DLT/ Super DLT/ DLTVS/ LTO/ 3.5MO/ 5.25MO/ D8/ Mammoth/ODA.
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Media Warranty Information
Have a problem with your camera or tape deck?
Cameras - Production products are serviced in both our Eastern and Western Services Facilities.
Eastern Service Facility
Sony Electronics Customer Service
123 W. Tryon Ave.
Teaneck, NJ 07666
Western Service Facility
Sony Electronics Customer Service
2706 Media Center Dr., Suite 130
Los Angeles, CA 90065