Sony's First IP Products Rated for Transportation Vehicle Use

The three X-Series cameras are Full HD mini dome models, representing Sony's first ruggedized IP cameras with image stabilization technology and built-in microphone that make them ideal for us on board buses and trains.

X Series Named 'Best of Video Surveillance Cameras IP' at SIA's NPS at ISC

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SNC-XM632 rated for on board buses/road vehicles.
SNC-XM636 rated for on board trains.
SNC-XM637 rated for on board trains.

Five Megapixel Indoor/Outdoor Camera

The SNC-HM662 is ideal for both indoor and outdoor environments such as retail, campuses and commercial buildings, helping users to eliminate blind spots and enhance situational awareness.

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Watch the SNC-HM662 Product Overview Video
View Multiple View Capabilities
SNC-HM662 Learn more

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Certification Training Program

Video Management Partner (VMP) Program

Designed to create stronger
partnerships and better solutions

Members of the IPELA Video Management Partner (VMP) Program enjoy exclusive benefits that help them build and enhance their business. The program consists of two partner levels: VMP Elite and VMP. All partners can leverage the many program benefits designed to make full integration of our various product lines simple and straightforward. From personalized technical support to co-marketing opportunities, these are just a few of the ways that we strive to make our partnership invaluable.

VMP Elite members are entitled to additional benefits, such as early product development roadmap reveal, priority engineering support, and access to free-of charge (FOC) pre-production demo cameras for integration.

Sony's VMP Program is designed to create stronger partnerships and better solutions. By integrating Sony's IPELA line of high-definition IP cameras with members' software offerings, together we can provide a solution to address security, surveillance, and business challenges in diverse applications and markets.

For more information, contact
To become a VMP Program member, visit to register or login.

VMP Program Benefits

VMP Program membership entitles you to the highest level of Sony service and support. All VMPs receive:

Technical Support

  • Dedicated engineering resource
  • Access to password-protected portal for technical and product information

Product Support

  • Access to loaner units
  • Not for resale (NFR) discounts

Marketing Support

  • Co-marketing opportunities

Business Support

  • Quarterly business reviews
  • Sales cross-training
  • Joint sales activities
VMP Program Benefits VMP Elite VMP
Technical Support
Dedicated engineering resource X X
Priority engineering support X
Access to password-protected portal for technical and product information X X
Early product development roadmap reveal X
VMP support portal X
Product Support
Access to free-of-charge (FOC) pre-production demo cameras for integration X
Access to loaner units X X
Not for resale (NFR) discounts X X
Marketing Support
Website presence on X
Co-marketing opportunities (i.e., case studies) X X
Vertical/regional tradeshow support X
Business Support
Quarterly business reviews X *
Sales cross-training X X
Joint sales activities X X

Technical Support

a) Dedicated engineering resource with priority support (VMP Elite). Assigned for technical/product support for full integration.

b) Access to password-protected portal ( for technical and product information (VMP Elite, VMP).

  • Datasheets
  • Firmware
  • Technical documents
  • White papers
  • Camera emulator
  • User's guide
  • Engineering resource's contact information
  • Technical/product support email address and call center phone

c) Early product development roadmap reveal (VMP Elite). Future product plan and technology strategy will be shared by Sony headquarters in Japan for partners to establish strategy and integration plan for new products and deeper integration.

  • More detail provided with timing and frequency

d) VMP support portal communication tool (VMP Elite). VMP support portal account will be provided to each VMP Elite partner as mutual communication tool for daily communication and inquiry tracking.

Product Support

a) Access to pre-production samples (VMP Elite). Pre-Production samples are on-line and VMP Elite can access these cameras via network before getting FOC samples from Sony.

b) Some models of FOC samples will be sent to VMP Elite offices for integration work (VMP Elite).

  • FOC sample will be reference models only
  • Advanced first shipment of new pre-launch product sample

c) Loaner units (VMP Elite, VMP).

  • Sony provides loaner units with Loaner Agreement. (See attached document)
  • Loan span is up to 60 days. Invoice at NFR price if not returned.

d) Not For Resale (NFR) program (VMP Elite, VMP). Program for the VMP who wants to use these units not only for integration but also for tradeshows, demos, and other purposes.

  • Up to 60% off from MSRP (discounts vary by country)
  • Maximum of 5 units/model

Marketing Support

a) Sony website (VMP Elite). Company logo and web page link will be in Sony global website.

b) Case study/white paper (VMP Elite, VMP). Sony & partners' marketing teams collaborate on case studies and white papers highlighting benefits of partners' technology and solutions.

c) Vertical/regional tradeshow support (VMP Elite). Joint participation at certain vertical/regional trade shows to highlight partnership (and potentially share costs).

Business Support

a) Quarterly business review meetings (VMP Elite).

b) Sales cross training. Sales teams briefed/trained on unique benefits of joint solution.

c) Joint sales activities. Work to promote joint sales calls to integrators, end users and A&E firms when possible.

For more information, contact
To become a VMP Program member, visit to register or login.
For a downloadable copy of the VMP Program benefits, click here.

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Should you need assistance, please feel free to call our support team. Please call us Monday-Friday 8:30AM-7:30PM ET at 1.800.883.6817

Technical Support

For Technical Support on Sony Security Products including IP Video Monitoring products, please call the Product Operations Support Center at 1-800-883-6817.

Product Repair or Service

For product repair or service please contact:

Sony Security Products Service

Laredo Repair Center

11302 Eastpoint Drive

Building B, Suite C

Laredo, TX 78045

Voice: 866-357-6230

Sony Network Security Cameras

Sony Network Security cameras are manufactured under License, U.S. Patent Nos. 6,696,945; 6,970,083; 7,868,912 and 7,932,923 as well as other issued and pending patents.

Sony Professional Services & Programs

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