Digital Cinema

Digital Cinema

With the advent of Digital Cinema, your theater infrastructure may very shortly undergo a fundamental change where the heart of the operation, the projector, moves from mechanical "sprockets and wheels" to server-based digital AV/IT technology. In this kind of significant business technology shift, let Sony Professional Services help you ease the transition. We offer comprehensive services that help our Digital Cinema customers achieve optimal performance of their system in the demanding theatre business environment, without breaking your box office.

SupportNETSM24 with CineWatchSM Monitoring Service
Our most comprehensive service level agreement for Digital Cinema customers. It provides Telephone Support, On-site Support, Remedial Repair and 24x7x365 Preventative Maintenance. CineWatch monitoring check system health and automatically notify you of potential problems.
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Device Monitor
Sony takes the guesswork out of maintaining your infrastructure with Device Monitor: a predictive and preventive monitoring system that provides continuous information on the health and utilization of your equipment, including their environmental conditions and network status.
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Extended Parts Warranty
"Parts Only" extended warranty coverage can be purchased to take effect at the expiration of the limited standard warranty. Sony can supply new or rebuilt replacement parts, or issue a credit towards the purchase for defective parts.

Theatre Site Survey and Preparation
The purpose of the site survey is to identify, document and communicate all environmental, structural and service issues and other requirements to ensure a successful installation.

Equipment Installation / Training and System Orientation
Installation services provided by Sony Professional Services allows for rapid and correct installation of the Digital Cinema System with minimal disruption to end users. After installation is complete, Sony can conduct customer system training and orientations.

Preventative Maintenance Visits
A Sony On-site Support for Preventative Maintenance visit is recommended once a year under the normal operating circumstances to check the unit. Maintenance is performed in accordance with Sony specifications, and includes cleaning.


To discuss how Sony can support your SXRD™ System, please call us at: 1-877-398-7669 (option 5)

Download our Digital Cinema Brochure

Download our Digital Cinema Sell Sheet