House of Worship

Sony Professional Services for House of Worship

Sony Professional Services understands the importance of keeping your worship facility running smoothly. We offer a range of service solutions for all your Sony professional products, including VTRs, switchers and camcorders, to help you get the most from your assets and enable your staff to concentrate on other priorities.

Our service agreements offer several levels of service to suit your needs - and your budget. Benefits include our trained technicians, predictability of maintenance costs, reduced administrative overhead and increased operational uptime.

No contract? No problem. Our Regional Service Centers are always ready to handle your service needs through mail in or drop off depot service.

Whether you select a SupportNET or Extended Warranty service agreement, Depot or Field service from our Regional Service Centers, or repair parts, technical information, training and software from our ServicesPLUSSM Customer Care website, Sony Professional Services has the experience you can count on and the solutions you need.

Capabilities

After-sale Product Support
  • Depot & Field Service Repair
  • Technical Phone Support

SupportNET Service Agreements
  • Depot, Onsite, Advance Exchange
  • Parts & Labor Included
  • Preventive Maintenance
  • Priority Repair Turnaround

Extended Limited Warranties
  • All parts and labor for defects in materials and workmanship, including premature electrical/electronic and mechanical failure
  • Toll-free telephone support and technical assistance (standard business hours)
  • Available for Camcorders, VTR/DVR's, LCD Display, VPL Projectors

Custom & Specialized Service Agreements
  • Module Advance eXchange (MAX) program for Studio Cameras and Switchers
  • OTS Loaner Exchange for VPL Projectors

ServicesPLUSSM Customer Care website
  • sony.com/servicesplus
  • Repair Parts & Accessories
  • Technical Bulletins & Software
  • Training - Classroom, Onsite, Online
  • Online Request for Service

Data Backup & Restore Solutions
  • Quick & efficient backup and recovery

System Monitoring Solutions
  • SystemWatch® Service
  • Device Monitor

Display Control Solutions
  • Controls all facility monitors

Managed Services
  • Installation Project Management
  • Full facility Service Management