Contact Us

Contact Us

Below is a list of United States contact information to support all your needs.
If you reside in another Country, please go to sony.net to find the correct contact information.

National Service and Support
(General Information)
866-SONY-BPC / 866-766-9272
8:30 AM to 8:00 PM EST, Monday - Friday

POSC: Product Operational Support Center
800-883-6817
8:30 AM - 8:00 PM EST, Monday - Friday

TAN: Technical Assistance Network
866-766-9272, Option 1

ERS: Emergency Response System
866-766-9272, Option 1

Repair Parts and Software
800-538-7550
9:00 AM - 7:00 PM EST, Monday - Friday
proparts@am.sony.com
Sony Training Institute
408-352-4500
training@am.sony.com

Technical Subscriptions
408-352-4272
8:30 AM - 5:00 PM PST, Monday - Friday
bbsc.tis@am.sony.com

Printer Express
800-882-3891

Sony M2M
877-398-7669, Option 4
   
Professional Services Contracts Administration:
Sony Electronics Inc.
ATTN: Professional Services Contracts Administration
1730 N. First Street, MS: 2NW
San Jose, CA 95112-4508
877-398-7669 Opt. 3


To send email to our Product Operational and Technical Support Group, click here.
For Support on Consumer Products, click here.
For Support on RFI / RFP, click here.