Phone Support

Telephone Support

Telephone support to assist customers with product installation, configuration, operational, and setup assistance for most Sony Business and Professional products is available free of charge by calling the Product Operation Support Center (POSC) at 800-883-6817. This service is available 8:00 am to 8:00 pm ET, excluding weekends and Sony Holidays.

Telephone Technical Assistance

Sony's Technical Assistance Network (TAN) provides technical support for products covered under warranty or by a current Sony Service Agreement (SupportNETsm, Extended Warranty and On-Time Support). To contact TAN, please call 866-766-9272.