Service Center Locations

USA map showing service center locations Service Center Locations

Teaneck, NJ Laredo, TX San Diego, CA Los Angeles, CA San Jose, CA In order to provide the most efficient service possible, we've made some changes to our service locations and capabilities. A major advantage is increased service capability in the metropolitan New York and Los Angeles areas.

If you have any questions about where to send an item for repair, please call our national toll-free number: 866-766-9272, option 2.

Click here to request Depot or Field Service.

Click here for Sony Service Center procedures and rates.

We thank you for your business and look forward to continuing our relationship.

 
Eastern Service Facility
Teaneck

Sony Service Center
Sony Electronics Inc.
123 W. Tryon Avenue
Teaneck, New Jersey 07666
Voice: 201-833-5300
FAX: 201-833-5312
E-mail: TeaneckService@am.sony.com
Directions: Click here
For the following products:
  • All Professional/Broadcast Camcorders and Decks
  • All Audio and Wireless Microphones
  • Analog and Digital VTRs
  • Digital Signage Network Players
  • Videoconference Products
  • Systems Products
 
 
Western Service Facility
Los Angeles

Sony Service Center
Sony Electronics Inc.
2706 Media Center Drive; Suite 130
Los Angeles, California 90065
Voice: 323-352-5000
FAX: 323-352-5039
E-mail: LAService@am.sony.com
Directions: Click here
For the following products:
  • All Professional/Broadcast Camcorders and Decks
  • Analog and Digital VTRs
  • Professional Audio Products
    (Except: Wireless Microphones)
 
 
Laredo Customer Satisfaction Center
Sony Electronics Inc.
11302 Eastpoint Drive
Buidling B, Suite C
Laredo, Texas 78045
Voice: 866-357-6230; Option 3
FAX: 956-728-2109
Directions: Click here

For the following products:
  • Printers - Medical & Photo
  • Visual Imaging Products (Cameras)
  • Professional VPL Projectors
  • Professional Headphones
  • Public Display LCD Monitors
  • Medical Products
  • Security Products
  • FCB Block Cameras
 
 
San Jose
Sony Service Center
Sony Electronics Inc.
1730 North 1st Street
San Jose, California 95112
Attn: Service Operations
Voice: 408-352-8282
FAX: 408-352-8283
Directions: Click here

For the following products:
  • FRB (Field Replacement Boards)
  • Switcher boards
  • Close Caption Glasses
 
 

Field Operations


Paul Silkowski, Manager
Office: 323-352-5002

Western Field Scheduling:
Claire Hooper: 323-352-5006
Eastern Field Scheduling:
Jill Nugent: 201-833-5352