Service Center Locations

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Teaneck, NJ Laredo, TX San Diego, CA Los Angeles, CA San Jose, CA Mt. Pleasant, PA In order to provide the most efficient service possible, we've made some changes to our service locations and capabilities. A major advantage is increased service capability in the metropolitan New York and Los Angeles areas.

If you have any questions about where to send an item for repair, please call our national toll-free number: 866-766-9272, option 2.

Click here to request Depot or Field Service.

We thank you for your business and look forward to continuing our relationship.

Security, SnapLab Printer, Passport fleet account, Digital Photography, Medical Printer and VIP Camera service has moved to Laredo, TX. See below for additional details.

 
Eastern Service Facility
Teaneck
Sony Service Center
Sony Electronics Inc.
123 W. Tryon Avenue
Teaneck, New Jersey 07666
Voice: 201-833-5300
FAX: 201-833-5312
E-mail: TeaneckService@am.sony.com
Directions: Click here		 For the following products:
  • DVCAM Camcorders and Decks
  • Analog and Digital VTRs
  • Broadcast Cameras and Camcorders
  • CRT Monitors
  • CRT Projectors
  • Digital Signage Network Players
  • DMX-R100 Audio Mixers
  • Videoconference Products
  • Systems Products
  • Wireless Microphones
  • DXC Cameras
 
 
Western Service Facility
Los Angeles
Sony Service Center
Sony Electronics Inc.
2706 Media Center Drive; Suite 130
Los Angeles, California 90065
Voice: 323-352-5000
FAX: 323-352-5039
E-mail: LAService@am.sony.com
Directions: Click here		 For the following products:
  • DVCAM Camcorders and Decks
  • VHS Decks and Duplicators
  • 8MM Decks and Camcorders
  • Analog and Digital VTRs
  • Broadcast Cameras and Camcorders
  • CRT Monitors
  • CRT Projectors
  • Professional Audio Products
    (Except: Wireless Microphones and DMX-R100)
  • DXC Cameras
 
 
Laredo Customer Satisfaction Center
Sony Electronics Inc.
10227 Crossroads Loop, Suite C
Laredo, Texas 78045
Voice: 866-357-6230
FAX: 956-728-2132
Directions: Click here

For the following products:
  • Printers - Medical & Photo
  • SnapLab Printers - UPCR20L
  • PictureStation
  • Passport (non-fleet)
  • Visual Imaging Products (Cameras)
  • Professional VPL Projectors
  • Passport fleet accounts; C200/C300
  • SnapLab Printers - UPCR10L
  • Security Products
 
 
San Jose
Sony Service Center
Sony Electronics Inc.
2520 Zanker Road
San Jose, California 95131
Attn: Service Operations
Voice: 408-352-8282
FAX: 408-352-8283
Directions: Click here

 For the following products:
  • FRB (Field Replacement Boards)
  • Switcher boards
  • SDDS Theater Audio Products
 
 
San Diego
San Diego DSSC Service Center
Sony Electronics Inc.
16795 Via Del Campo
Dock 30A
San Diego, California 92127
Voice: 866-766-9272

 For the following products:
  • Plasma PFM Monitors
  • LCD Monitors