Sony Professional Services for Sports

Sony understands how important it is for sports stadiums and arenas to be equipped with the latest state-of-the-art video and audio technology. The newer, most popular stadiums today feature a variety of entertainment and fan-interactive alternatives to ensure a compelling and engaging game entertainment experience. With Sony Professional Services, you can provide that same dynamic experience for your ticket holders without breaking your team's payroll.

As a Sony Professional Services customer, you will be in the capable hands of our award winning service engineering team, supported by our comprehensive installation and diagnostic services. Whether your stadium seats 800 or 80,000 fans, count on Sony to help make every game day a winner!

Our sales professionals can design a comprehensive service and support program for you based on a combination of the following components appropriate to your stadium requirements.

Site Management
  • Schedule and coordinate technicians throughout the stadium
  • Develop installation schedules and facilitate relationship between stadium and labor

Display Installation
Installation services provided by Sony Professional Services allow for rapid and effective installation of display with minimal disruption to your stadium. Sony's Project Manager coordinates directly with the customer, all Sony installation activities outlined below:

  • Cable, configure, and test display per customer specifications
  • Mount display to desired location (custom configurations available)
  • Install content provider server
  • Implement class 2 wiring and A/C distribution throughout the stadium

Extended Warranty
Extends the original two-year parts and labor, and one-year panel limited warranties included with each Sony Professional LCD Display. Sony's Extended Warranty is an attractive, cost-effective maintenance solution that helps to guard against unanticipated and expensive repair costs. Available at point of sale, or up to 30 days after the main product sale, the extended warranties are priced according to LCD screen size.

Sony's SupportNET service agreement programs provide customers with fast and reliable service for their Sony products. The following SupportNET programs are available for sports stadiums:

  • SupportNET24 provides Telephone Support, Onsite Support, Remedial and Preventive Maintenance on a 24x7x365 day a year basis. Sony shall also provide Preventive Maintenance at scheduled intervals, as required based on product usage and as determined by Sony.
  • SupportNET Onsite provides comprehensive coverage with repair services performed on-site at the customer's location by a Sony qualified field engineer. Sony shall also provide Remedial and Periodic Maintenance, Core Exchange, Software and Toll Free Telephone Technical Support.
  • MAX™ Program is a cost-effective, rapid-response alternative to full on-site labor and parts support programs for those customers that have their own in-theater technical staff. It gives you 24/7/365 access to trained engineers and phone support.

Display Control System
The Sony Display Control System lets you control your digital signage - from a central location, with a simple, intuitive user interface. Working onscreen with a graphical representation of your installation to guide you, you can send simple commands to your monitors and other connected devices using your existing RF distribution system. With monitors and other peripherals organized in groups controlled by separate terminals, you can customize for the specific needs of your location - turning monitors on or off, configuring each group of monitors to the required input, even pre-scheduling commands to be sent. Sony DCS is a fast, cost-efficient way to control every monitor in your stadium.

Device Monitor
Sony takes the guesswork out of maintaining your infrastructure with Device Monitor, a predictive and preventive monitoring system that provides continuous information on the health and utilization of your broadcast devices, including their environmental conditions and network status.

For more information call: (201) 930-6575