Subscription

Subscriptions

Technical Bulletins

Technical bulletins for Sony Business Solutions and Systems Company products and systems are available on a subscription basis in two formats: CD-ROM and the Internet.

New Subscribers

To subscribe to this service or to receive additional information, please contact Technical Information Services at (408)352-4272. Hours of Operation: 8:30 - 5:00 PST, Monday - Friday or email: bssc.tis@am.sony.com

Existing Members
Select your country or geographic area: United States (excluding Puerto Rico), Canada, Puerto Rico, Caribbean, Central America, South America


Electronic Service Manual Library

General Information
The Electronic Service Manual Library (ESML) application provides over 1200 service manuals for Sony Business Solutions and Systems Company products available on a series of CD-ROMs. The manuals are stored as PDF files and offer the full complement of search and navigation features in the Adobe Acrobat Reader. There are two series of manuals within the library. They can be ordered separately or together. The F series contains the manuals for factory models (traditional broadcast products). The D series covers those products that historically have been sold through Sony authorized dealers.

New Subscribers
To receive a demo disc, a list of manuals included, and/or additional information, please contact Technical Information Services at (408)352-4272. Hours of Operation: 8:30 - 5:00 PST, Monday - Friday or email bssc.tis@am.sony.com

Features

  • All manuals are indexed - The application will tell you which disc is needed when you select a manual from your search results.
  • Full text search capabilities within a document - Locate a test point, component, or key word anywhere in the manual, even on a schematic diagram, board layout, or parts list.
  • Get your information fast - Jump to where you need to go using navigation tools that include direct links to data from the table of contents or page thumbnails.
  • Print what you need - Print out only those pages you truly need. No need for storage space for a whole library of manuals.
  • All software contained on program disc - A runtime version of the database application and the document viewer is included. You do not need to purchase anything else to make the application run.


Minimum System Requirements

  • Pentium 75-MHz or higher
  • Windows 95, 98, 98 second edition, ME, NT 4.0 with SP6. 2000, XP or later
  • 24 MB RAM
  • Performance of the application will vary with the capabilities of the individual computer


ESML technical support is provided by Sony Europe. For ESML FAQs, downloads, and support requests, please see the Sony Europe ESML Support page at http://www.sonysupport.com/esml