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Device Monitor
Device Monitor takes the guesswork out of maintaining your infrastructure by providing continuous information on the health and utilization of your devices, as well as 24/7 reporting to help you minimize downtime, extend the life of your equipment, and increase your return on investment.
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Extended Warranty
Sony's Extended Limited Warranties (EW) are now available for professional Camcorders and DVR/VTR's. EW's extend the standard 1 year limited product warranty for an additional 2 years, and cover parts and labor for defects in materials and workmanship. Simple end-user online registration activates the warranty and facilitates the service request. Wear and tear is excluded, and limitations apply. |
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MAX™
MAX: Module Advance eXchange is a new cost-effective SupportNET approach to studio cameras and switcher service (MVS-8000 and DVS-9000) for customers who have staff engineers on-site. It gives you 24/7/365 access to trained technical phone support. And it ships the modules and parts you need with overnight priority, to maximize your uptime.
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ServicesPLUSSM Online Service
Repair parts and accessories, software, training, and technical bulletins. New features include online repair service scheduling and registration for Extended Warranties and Sony Professional Products. |
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SupportNETSM
SupportNET is Sony Professional Service's high level maintenance program that provides comprehensive and worry-free service for Sony equipment. The advantages include: priority turn around and response time, preventive maintenance, predictability of maintenance costs, greater uptime, convenience, and increased efficiency and productivity. |
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