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Professional Services
Backup & Recovery
To achieve the highest levels of data availability, the need for quick and efficient database recovery in case catastrophic failure occurs are crucial. For this reason, Sony has developed a backup and recovery solution that will help you meet the challenges of data storage management at your educational institution.
To achieve the highest levels of data availability, the need for quick and efficient database recovery in case catastrophic failure occurs are crucial. For this reason, Sony has developed a backup and recovery solution that will help you meet the challenges of data storage management at your educational institution.
Device Monitor
Device Monitor takes the guesswork out of maintaining your infrastructure by providing continuous information on the health and utilization of your devices, as well as 24/7 reporting to help you minimize downtime, extend the life of your equipment, and increase your return on investment.
Device Monitor takes the guesswork out of maintaining your infrastructure by providing continuous information on the health and utilization of your devices, as well as 24/7 reporting to help you minimize downtime, extend the life of your equipment, and increase your return on investment.
Extended Warranty
Sony's Extended Limited Warranties (EW) are now available for professional Camcorders and DVR/VTR's. EW's extend the standard 1 year limited product warranty for an additional 2 years, and cover parts and labor for defects in materials and workmanship. Simple end-user online registration activates the warranty and facilitates the service request. Wear and tear is excluded, and limitations apply.
Sony's Extended Limited Warranties (EW) are now available for professional Camcorders and DVR/VTR's. EW's extend the standard 1 year limited product warranty for an additional 2 years, and cover parts and labor for defects in materials and workmanship. Simple end-user online registration activates the warranty and facilitates the service request. Wear and tear is excluded, and limitations apply.
MAX™
MAX: Module Advance eXchange is a new cost-effective SupportNET approach to studio cameras and switcher service (MVS-8000 and DVS-9000) for customers who have staff engineers on-site. It gives you 24/7/365 access to trained technical phone support. And it ships the modules and parts you need with overnight priority, to maximize your uptime.
MAX: Module Advance eXchange is a new cost-effective SupportNET approach to studio cameras and switcher service (MVS-8000 and DVS-9000) for customers who have staff engineers on-site. It gives you 24/7/365 access to trained technical phone support. And it ships the modules and parts you need with overnight priority, to maximize your uptime.
ServicesPLUSSM Online Service
Repair parts and accessories, software, training, and technical bulletins. New features include online repair service scheduling and registration for Extended Warranties and Sony Professional Products.
Repair parts and accessories, software, training, and technical bulletins. New features include online repair service scheduling and registration for Extended Warranties and Sony Professional Products.
SupportNETSM
SupportNET is Sony Professional Service's high level maintenance program that provides comprehensive and worry-free service for Sony equipment. The advantages include: priority turn around and response time, preventive maintenance, predictability of maintenance costs, greater uptime, convenience, and increased efficiency and productivity.
SupportNET is Sony Professional Service's high level maintenance program that provides comprehensive and worry-free service for Sony equipment. The advantages include: priority turn around and response time, preventive maintenance, predictability of maintenance costs, greater uptime, convenience, and increased efficiency and productivity.
